Jai's Kitchenette - Privacy Policy

At Jai's Kitchenette, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you place an order or interact with us through our platforms.

1. Information We Collect

When you place an order or contact us, we may collect the following personal information:

• Full Name
• Email Address
• Contact Number
• Home address
• Order details (products, preferences, special instructions)
• Proof of payment

2. How We Use Your Information

We do not collect or store any sensitive billing information beyond what is needed for order fulfillment and communication purposes. We use the information we've collected to:

• Process and fulfill your orders
• Communicate with you about your order via email, SMS, or phone
• Confirm your order and provide updates on order status (e.g., order confirmation, shipment notifications, delivery status)

3. Data Storage & Protection

All personal information is stored securely, and only accessible to authorized personnel for order fulfillment and communication purposes. We take reasonable measures to safeguard your information from unauthorized access, disclosure, or misuse.

4. Third-Party Services

Jai's Kitchenette may use third-party courier services (like Grab Express / Lalamove Delivery) to deliver your order. These services may have access to your personal information (name, phone number, and delivery address) solely for delivery purposes. These third-party services have their own privacy policies, and we're not liable for how they handle your information once it's been transmitted for shipment.

5. Photos and Custom Orders

If you provide custom design ideas or photos for personalized or marketing purposes, we may use those photos on our website or social media, only if you've given consent (kindly inform us at the time of your order).

6. Your Rights

You have the right to:

• Contact or update your information
• Request that we delete your personal data, unless retention is required for transaction or legal purposes

7. Policy Updates

We reserve the right to update this Privacy Policy from time to time. The most current version will always be available on our official social media pages.

8. Contact Us

For questions, concerns, or requests regarding your personal data, please reach out to:

Facebook and Instagram: Jai's Kitchenette

I thank you for trusting Jai's Kitchenette. Your privacy and satisfaction are always our top priorities.